Our Consulting Approach

Process Audits

Where you want to be tomorrow starts with knowing where you stand today. We have developed a range of process auditing instruments called OrganisationPulse SM. These instruments cover such processes as Performance Management, Talent Management (incorporating Career & Succession Planning) People Leadership and Productivity Management.

Performance Improvement Process

We utilise a well defined performance improvement process. Through a structured problem resolution approach, we identify all perspectives of a performance issue; clearly identifying causes and effects, business needs and priorities, before determining a course of action, and planning in consultation with you, to implement a sustainable improvement.

Stakeholder Surveys

The collection, analysis, interpretation of data about stakeholders, their needs, concerns, performance is an integral part of any process improvement. Employee surveys are therefore a core input to sustainable design. We are able to provide a comprehensive solution for all your stakeholder survey needs: survey questions and process design, survey delivery (web, paper, face-to-face, telephone), analysis , reporting, feedback, and facilitated action planning.

Process Design & Implementation

We then move on to the design, testing, implementation, integration of business process solutions for the area of concern, be it performance management, organisation development management, talent management etc.